Cingular Wireless
Upgrade eligibility date contradicts support, reconnect fees charged
Cingular *WHERE DO I START* My wife called Cingular 3/23/05 regarding our account for a phone upgrade. In our account manager it says she can upgrade her phone! *WRONG* HERES WHERE THE LIES COME IN... The phone support person told her she could not upgrade due to account suspensions... We had *2* ...