The following are two emails I sent to the president, CEO, VPs, and legal counsel for Cingular on July 21 and July 22. You can get the email addresses at Dear Cingular Executives: As I write this email, I am on hold with Cingular waiting for a "financial specialist." I bought the prepay ...
My AT push 1 if I am calling in reference to the line am calling from; push 1 for bill payment options; and push 0 for customer service. After the customer servie number rings I am put back into the exact same recording loop: push 1 for english; push 1 if I am calling in reference to the line am ...
So AT&T was bought out by cingular... And they suck!!! I called to have my minutes switched from 1800 to 900 and they said since I have a contract with AT&T they could change it but they couldn't let me keep my night & weekend minutes!!! Yeah... Whatever... I threatened to cancel and ...
We have been with Cingular for almost 4 yrs next January. Never had a problem until the merger with AT&T!!! Our regular plan was approx $90 a month and we had never gone over our minutes. Gradually our bills starting increasing $10 here and there. All of a sudden our bill actually tripled. We ...
Read this! This is how you can get out of your contract with Cingular if you are currently an ATT Customer!!! I was a faithful ATT customer for over 3 years. I was not going to switch to Cingular unless I had to, I had good solid service with ATT - hardly any dropped calls inside my home, outside, ...
I was with AT&T, and Cingular offered me a free phone in order to switch over, w / a 2-year contract. I took the bait. When I signed up, they offered me a bunch of special features, all of which I turned down. When I got my 1st bill - they had charged me for the services anyway. I had to call ...