I am writing this complaint, just encase this has occurred to anyone else. I have used the same phone for 6 months, SMT5600 Smart Phone. When I first got the phone I was on the internet a lot, but soon found it to be more of a hassle than functional. The first month on the internet I did not ...
My cingular prepaid service was cut off. I was suprised since, I have over $150.00 in credit on two lines. So, I called customer service. They told me that my " roll over " at the end of the month had expired, and to input more money. I told them that I did not want to renew since I had ...
After receiving a nastygram informing a payment of $123.42 was needed to keep service from being discontinued I made a partial payment on a July bill of $43.80. They cut me off anyway, told me I'd have to make an additional payment of $79.62 to reinstate my service & a $25.00 fee for this ...
We have been unable to call our home or office land lines with our Cingular phones for over three months now. Since we acquired the service it has been a relentlessly futile experience just trying to contact people who can help. On a daily basis, we must dial anywhere from two to eight times just ...
When I signed up for my plan I got a bundle package for Text Messaging, Multi-media messaging, and internet. The package is called Media Basic and is supposed to be 1MB of internet usage. Somehow I got put on Media Basic Internet Express which is only 512KB and costs the same as the plan I thought ...
Have been a Suncom customer for 4 years. Best service I've every had. Cingular moves in and dropped calls, no service in our area. Took 4 times to get to help when my car broke down. We changed our wireless service (which I use for work) because of all the problems. I did get a bill for early ...