Capital One's customers' personal information, specifically their email addresses, were compromised due to negligence on Capital One's part in giving customer info to a marketing vendor. Since my email address was compromised I have seen a significant increase in virus and malware laden spam emails ...
I have a Capital One card I had been behind in so they call and offer me a payoff for the card for $900.00, the actual bill was for $1100.00 so I worked out a payment schedule to pay this off and close the card out, I took the name if the individuals name who was working on this with me and her ext ...
I have a credit card with Capital One, and unfortunately fell behind in payments. They agreed to a payment plan and finally I paid the account off on March 24. What a relief. On March 25, I receive a collection call. They show the payment to bring the account to zero. Calls have continued to ...
They claim to have physical records of past payments but there are payments has mysteriously vanished & although they had it long enough to credit my account with half the amount of the money order. So they must have received it. Customer service was rude and accusatory suggesting that I was ...
Basically I have been trying over the last 30 days to get them to send me a statement in the mail, which they should have been doing all along but have not sent me in over a year, so that I can pay the account in full. They keep promising that the statement will be sent but has yet to arrive and ...
I tried to close my account at Capital One at the Bradlee Center branch in Alexandria, VA last Thursday (2/17). The teller gave me the remainder of the funds in my checking account, which was about $20 dollars. Since it wasn't enough to pay off the overdraft protection of $25.16, I had to take ...