Best Buy is not hearing my complaint correctly. When this situation was first presented to Michael Arrighi, he stated, in writing, that there was no way he could credit my credit card account for the funds due me because of a restriction in the Performance Service Plan that came with the video ...
Black Friday Best Buy advertised a Samsung washer and dryer. I called at midnight and was told to call back at 1: ooam. Next call (1:00am) was told the sale did not start yet and I was asked to call at 2: ooam, When we called at 2:00am they told us the sale has not started yet. I was driving so my ...
I placed a bestbuy.com order for a washer and dryer online on Nov 22. The products were on sale for thankgiving. I got the email confirmation stating that my order will be shipped on Nov 27. The order number is BBY01-311711060503. When i didn't receive the order till Nov 28. I called 1 888 BEST BUY ...
On July 17 I left film to be transferred to DVD. I was told it would be 2 to 3 weeks. At the end of the three weeks I called and was told someone would return my call. Two more weeks went by and no one called. I called again and the photo person apologized, he had been assured someone would return ...
Bought a 50' computer cable from BestBuy. They advertised it for their black friday sale this week at 90% off the original price! I showed this to the customer service agent and asked if they would refund me the difference. Not only did they laugh at me, but the manager came over and got in my face ...
I have a LG front load washer and dryer that I purchased new 4 years ago. Of course, I purchased the service plan as I have always had good luck with these plans at Best Buy - until now. I have had both the washer and dryer repaired 3 times for leaking (washer) and thumping noise (dryer) when ...