I spent 1-1/2 hrs. Talking to 5 sales reps. Before getting an final answer that they do not fully honor coupons ($25 discount free shipping as advertised) when applied to tires. One rep. Told me that they couldn't even find the part number. Another told me they don't sell tires even though there is ...
I purchased the Tornado for my SUV. Their website told me which size to get for my particular SUV. When i received the part it was exactly what they said it should be and exactly wrong. After multiple emails to the company I realized they weren't even reading my emails by the "It's not our ...
This is a trivial amount of money but I'm incensed. Unbelievable! I ordered a windshield wiper that I couldn't readily find locally and they emailed me and asked me if I agreed on $35.95 for shipping, to which I said NO. They charged my credit card $22.94. I emailed them, demanding a refund. They ...
I ordered some simple rubber slush mats for my son's Jeep and after not hearing from these people for 3 days I contacted them for a tracking # and was told they were processing the order, my credit card had NOT been charged and I'd receive an email when the card was charged and the order was being ...
I made an order for a driverside mirror for my 2006 Ford Explorer. I was told by the customer service representitive that it would only take 2 business days. I waited 4 days and I still havent recieved my mirror. On day 3 I was pulled over by a cop for not having my mirror and now I have to pay a ...
E prepared to pay a 20% restocking fee and return shipping if your order is incorrect. They say no hassle returns however getting them to admit fault is impossible. Also be prepared to spend 45 to 60 minutes on hold. Pick another auto parts site if you wish to do business online. ...