Called ATT to report sluggish DSL speeds. Spent the next 3 hours getting mis information, phone call backs that went dead. Outsourced call centers to other countries added to lack of effective communication. Their escalation process does not work well. Went round and round with poorly trained ...
I cancelled internet/telephone provider AT & T in April and switched to Charter Communications. On June 24th, I received a bill from AT & T for $120. When I called to ask what the bill was for, I was routed to four or five different people and in the process one told me it was for a modem ...
I kept falling for different deals as presented by the sales team & customer service reps regarding my long distance service and DSL internet. When the bill comes, check it carefully. I was promised a lower bill with more long-distance services. I asked questions about hidden fees and taxes, ...
Has ATT U-Verse and forgot to pay my bill, the service was shut off for a couple of minutes before I got on the phone to pay the bill. Then the following month I was charged $90.00 for a restoral fee. Now paying that much money you would think someone would have come out to my house to reconnect ...
Well, consumers get ready for the bend-over treatment from AT&T again. I just received an email informing me of the updates to their TOS. Among the many changes they are making one is included that will force consumers to pay excessively higher rates for internet access by forcing them into a ...
Att pay per call program is a ripp off cant see log cant get credit, only have 12 seconds to take call i want do lawsuit if you been burned email or call 734-4xx-xxxx. ...