Contacted ATT about a billing issue. I was on hold for a total of 70 minutes, cut off twice, transferred to the wrong department. ATT is charging over charging me for DSL service. ATT lost a payment that I sent via electronic, is charging me more then I owe on my account. The customer service is ...
Called in about billing statment that was wrong clearly. Was not happy that a restore fee of $30.00 was added for their mistake. Refuse to transfer to manager when requested one? ...
At&t marketed and sold me my first ihpone in June. They REQUIRED at the point of sale that iphone onwers on their network add a data package - they suggested the "unlimited data" for $30. I bought it. Now, 3 iphone upgrades and 3 years later I'm still on the "unlimited data" ...
Charges on my account made by agent and after speaking with ATT several different times. I was told the issue was solved and the changes were to be corrected right then. Changes were never applied and my phone was suspended along with all lines on my account! Very upset with ATT's lack of ...
I ordered At@T uverse inhigh speed inteernet i was told i can ge tprice for 30,00 a month agreed to it and installation was freee. I getr my bill was charged 48.00 a month 3 times pay extra month and 36.00 installaton fee i was pissed off still am. I called rthem did nothing so i soid cancel my ...
Since the beginning of our renewal to this company we have had nothing but false information and lies handed to us about our new two year contract. First it started off with the gentleman telling us that we wouldn't be paying anymore for the boost in our payments to upgrade to data plans. Once we ...