AT&T has the worst customer no service I have seen in my life. All calls are directed overseas, and most of the people do not speak English well enough to communicate. In the past year I ordered long distance service and also DSL. I have had to call repeated times to get the order done ...
I had been a loyal customer of AT&T for over 25 years. When they merged with SBC they offered a great deal on their DSL. I was ready to get rid of my dial-up, so I called and arranged to get DSL from AT&T. The first thing wrong, that should have clued me off, was they told me I could not ...
My mother upgraded to DSL in August and shortly thereafter, I lost my job. I helped her pay her bills since she is on disability. I had her monthly fees bundled (phone service, long distance, DSL). I paid ATT some amount ranging from $55-$125 a month for both. Never skipped a month and even told ...
I signed up for the bundle package including Home phone, DSL, and 2 Cingular cell phones to receive a discount and rebates. ($550 first bill) This was in July and it is now December. I called in August to verify that my rebates ($100 for each phone, $60 for activation) because there was nothing to ...
I ordered their DSL in August and was told I would receive my $49.99 (that I paid for the modem) back in 4-6 weeks. I have called them several times. Once they hung up on me, another time they said they had no record of me, the next time they said it was being processed, then they said I would ...
In November I got AT&T's Dish Network and Yahoo DSL. I was given a free 3-month movie package, even though I did not take the package when signing up. They charged me for the movie package after the 3 months. They said they would refund the charges but never did, and even continued to bill me. ...