My problems with AT good service; we pay our bills on time, no late fees, etc. We go on vacation in Hawaii and mail all our bills at the same time from same post office. All bills are paid and the checks cashed during our vacation, but not AT&T. AT&T claims to not be in receipt of our bill ...
We had what the phone company called a metro number. It allowed us to call anywhere in the greater Houston area as a local call. AT&T called us and offered a less expensive option that would remove the metro line and make it a local line. We asked if my work and a few other places would still ...
I received a bill in Jan for the amount of $13.17 for a long distance call that was made to Granada (I have no idea where that is even located) I call the AT&T customer service 1-800-222-0300 and trust me when I say 'they are the most rudest people I have ever dealt with'. I explained to the ...
The following is a letter of complaint that I just sent to AT&T: I have to say, having been a long time customer, I am very annoyed that you no longer seem to include return envelopes with your billing statements. At first I assumed it was a mistake, now I assume it is a money saving measure, ...
I have never received my rebate on my Nokia cell phone. I never even got the form to fill out. I have called and asked for it to be e-mailed and sent. They said they would send it both ways and it has not arrived. The time is running out. I am not happy. My next stop is the Better Business Bureau!! ...
In late 2007 we lost our phones so we called ATT to report this and close the accounts. They stated that we needed to send a letter stating that they were lost and they would send a final bill. 3 months past and they just kept sending bills and past due notices. We contacted them again and again ...