I have u-verse account for few years. I recently changed my address and wanted to switch to Comcast, but att representative promised that I can continue the same service with no additional charges added to my account, so I decided to stay loyal customer. On my first bill, I do have extra charges, ...
I canceled their internet service april 2nd, i owe them 4.30. But they send me a bill for 43.00, claim their a month behind but no way, their bills said that i was paying for that month ...
At&t was suppose to connect internet service at my address (Personal Information Removed) back in novemember 2012. The internet was not sucessfully connect and call and told them spoke with number of repersentive who told me they would resolve this issue and they never took care of the issue. ...
On 12-11 I switched my DSL and home phone from "pots" to AT&T U-Verse. A technician came out and disconnected my old lines and connected to AT&T. I was assured the old services were cancelled, and have documented proof of cancellation. While the phone number is the same, they ...
1) ATT switched my planned and refused to put it back at a lower cost. This has been since that date with no resolve. 2) ATT has cancelled my wireless service and refused to do anything about because they have no present resolution plan to handle this type of error. ATT cancelled my suspended lines ...
Has has been changes made in my account without my consent, which resulted in higher charges. After countless phone calls i was told that perhaps the att rep might have misunderstood and separated the 2 phone numbers on my account and there is nothing that they can do about it. ...