I filed a claim with Asurion cuz my Iphone was stolen. They sent me a refurbished phone which didn't work... The screen wouldn't work when touched so they sent me a brand new one. I sent the defective one back after two days. I went to my post office and dropped it in the mailbox in their ...
First of all, I will state that during the sale of my Verizon contract, there was no mentioning that I would be possibly getting a used replacement phone. I did not see Asurion's name of anything referring to a third party when choosing the insurance option. According to a class action lawsuit that ...
Placed a claim for a nearly new Sprint Galaxy sII with a broken screen. Called Asurion and they said they don't have any stock. They told me the only option was an HTC Evo design replacement. I did get the phone, but shocked that they thought this was an acceptable replacement. They told me the Sii ...
Asurion has been unable to fullfil its duty by contract to provide me a working Mobile phone under it's insurance policy. I have had 3 replacement phones and now since I mentioned I was unhappy and might contact your office they refused to speak with me anymore and hung up after telling me the ...
This is a complaint about Asurion who handles insurance for att. The latch for my Blackberry Bold became damaged. I took it to two ATT stores who said "nothing can be done." When looking at my bill I found I was being charged $6.99 per month for insurance which included damage. I filed a ...
I accidentally dropped my cellular phone and it shattered. I called Sprint to get my phone replaced and they recommended to Asurion to have my phone replaced. I called Asurion and told them why I needed a replacement phone and they told me that I would have my replacement within 24 hours. As ...