When I got DSL it conflicted with my existing AOL service. For ten months I attempted to get resolution without success. Often put on hold over 20 minutes and disconnected. I tried to cancel service but when I entered cancel on the phone tree could never reach a representative. I wrote to the ...
My father, 80 years old and has never owned a computer, recieved a postcard from AOL thanking him for using his free hours and will now be charged for further service on his phone bill. I called AOL on his behalf and was informed that someone called from his phone and signed up for service. No one ...
Please help my girlfriend Mary get America Online Services to stop charging her for there services that she doesnt use or want. Please we do not know who to turn to. We have called them repeatedly, only to be treated rudely. All we are asking is for them to stop charging her for something she ...
AOL is a ripoff company. I tried the free trial. I did not like AOL at all. I chose to go with my cable internet. I cancelled AOL in May 04. Now, December of I get a call that I owe a bill for $170! I told them I have not had AOL since May. They say they did not cancel until August 19. I tried to ...
So. Yet another free disc story that ends with the victim (me) being out a couple of hundred dollars. I am traveling overseas and my bank pays my CC bills. So you can imagine my "shock and awe" when my copies of my CC bills finally caught up with me 11 months after i had cancelled my ...
December 1 In regards to: Excessive Billing America Online PO Box 17200 Jacksonville, FL. 32245-7200 Dear America Online: Billing Operations & Services Hi, Billing Dept. This is $*%^* (*&^, (, Acct. No. #) I've been charged an extreme amount of money $573.48. Now when I talked to Janell ...