Today I had a train ticket for the 8:58 train from Burbank to San Diego. There is no agent at the Burbank station. Someone was hit by a train early in the morning and they could have called or emailed me. They had all the information. Someone was hit by a train in Van Nuys, CA very early that ...
We were involved in an accident a year ago in March in Massachusetts. An Amtrak truck ran a red light and hit the van that we were driving that had prisoners in it. We were all taken to the hospital in ambulances. We have never received any compensation for this accident for are pain and suffering ...
I have traveled AmTrak on & off for several years. I can say their customer service has been on a continual decline. I boarded a westbound train in Scotia, N.Y. Last winter and put my carry-on bag on one of the lower level storage bins. Upon doing so I proceeded upstairs to my seat in coach. ...