Usacomplaints.com » Site: amtrak.com - Reviews, Complaints, Reports

Site: amtrak.com
Found 12 reviews / complaints

Amtrak
Consumer Report

I purchased a ticket to Michigan from Salt Lake City. I was not able to return within the timeframe AMTRAK gives. They only validate their fares for one year. I had a family emergency that did not allow me to meet this deadline. I called, spoke to a lady not very nice lady, and she informed me I ...

Amtrak Train Station (HOS)
Martha (Reservations Agent) Hos, My luggage was stolen, as a result I could not be compensated becase the Reservation Agent did not check my luggage in, after I asked if it needed to be checked in her response was NO

I have so many complaints I really do not know where to start, My suitcase was stolen all because after I asked the staff (Martha) at (HOS) if I needed to check my suitcase in she responded no and proceeded to ask if I had my name on my bag my answer to her was yes, she then told me to proceed by ...


Amtrak
Place for homeless

The Amtrak station platforms are becoming infested with homeless people. It's not safe to wait outside for trains anymore. You can wait for your train and be accosted by a homeless person or Jehova's witnesses for up to 30 minutes before the staff will call the police. I try to move away from them, ...