This is the letter I wrote to Airtran after my last flight they finally offered a $50 voucher, which as of now has not been received. To Whom It May Concern: I emailed the following letter to you weeks ago. Because I have gotten no response, I am following up by sending the letter to you. All I can ...
My family and I flew from Orlando to Laguardia on Sunday Dec 30. I have three young children; 3 year old twins and a 2 year old baby. Our flight was delayed nearly one hour that day so my young children were restless and tired from waiting for the flight to leave. I asked the gate attendant behind ...
My family was traveling back from Tampa to Indianapolis. My husband upgraded us to business class on Airtran. During the transaction my husband said the Airtran employee was having computer issues. He called another employee over to help him out. Two weeks later we received our credit card ...
Last month (May) I have had the worst airline experience I have ever had with Airtran. I was incorrectly charged for an oversized bag and Airtran seems to be unwilling to do anything helpful. If you are flying Airtran, beware, they look to charge you extra even if your baggage does not warrant it. ...
Airtran Airways is the worst airline I have ever flown. After being treated rudely because we arrived 4 minutes after their cut off time for checking baggage (which we were never informed of), and after not receiving any answer at all as to why they would not take our bags, we asked to speak to a ...
I had the first and worst experience of flying when I took airtran. All their flights were over booked. The flight to ATL from where I had to catch a connecting flight got delayed cus the crew wanted to be well rested (I was taking a red eye and the PA system mentioned that the crew were onboard ...