On our trip running a business course from Colorado (11:26am MT) to Atlanta on July 3 I had been in chair 3F. The headset port was damaged not permitting me use of audio. Used to do not mention it towards the flight attendant when I understood nothing might be completed in those days anyhow. We ...
Somebody in aitran needs to be fired! I booked to single flight at Airtran, I never flew with them and will never again. The 1 flight was booked for September 20 White Plains to San Francisco. 3 weeks later I receive a confirmation schedule by email that it was changed to September 20 with another ...
I must start by saying that the actual flight, including the attendants, for all four of the flights we took between May 24th and May 28th were great. It was the customer service/check-in, etc. That we dealt with mainly at the Atlanta airport. On May 24th our flight from Flint Bishop Airport was ...
This is the complaint letter that I wrote to Airtran on behalf of my mother. I am sure it will get me nowhere! Please keep in mind that on the AirTran website it says to get there 90 minutes prior to flight. I am writing you because of an incident that happened over the weekend with your branch at ...
After escorting my sick mom to the check point, I walked over to the ticket counter to find a way to confirm she got to her gate safely. I approached the ticket counter and stated to one of the employees, "I hate to bother you" she replied "then don't" she then ignored me. The ...
My family and I flew from Orlando to Laguardia on Sunday Dec 30. I have three young children; 3 year old twins and a 2 year old baby. Our flight was delayed nearly one hour that day so my young children were restless and tired from waiting for the flight to leave. I asked the gate attendant behind ...