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Complaints, reviews, scams and fraud reports

Rakuten.com

On April 7th when the 16% super point promotion was active, I placed an order for about $2850. The checkout page confirmed that I earned 45700 super points from this order before I finalized the purchase. On April 20, an email from Rakuten.com noticed me that I have 45700 points available in my account. However, when I checked ...

Rakuten.com

I ordered during their 4 hour promotion, during which they had sales for all the stores they represent. I checked out twice, stopping halfway the first time and going back to add the promo code. Well, the first time started me on paypal. The second time I selected to use my credit card. Well, I realized IMMEDIATELY upon ...

Rakuten.com

On 04-21-2013, I purcased 2 computers from Joy Systems (a great company with the best customer service I have ever dealt with). Apparently, when on Joys Systms website, the purchase actually goes through Rakuten. T following day, I checked the status of the order and saw it was in progress n I had a crdit of 1638 points ...

Buy.com
Terrible customer service

I had a great experience over a year ago with buy.com, so last week I decided to order a laptop computer. The tracking number they gave me showed the package being delivered to Azle, Texas, even though I live in Los Angeles, CA. I contacted UPS and they said all they could do is pick up the package and return it to the ...