I worked in the Suddenlink call center. We take calls from customers for 8 hours a day with 2-15 minute breaks &, on a lucky day we have 1 hour for lunch. They are constantly cutting our lunch back to 30 minutes. We get cursed out, hung up on, listen to the most atrocious language you have ever ...
I ordered suddenlink services in December with all available services bundled (phone, tv, internet, home security). There were multiple issues starting with the install, such as 1200-1400 appointment and he shows up at 1725. Then when I actually could get the alarm installed, first tech out tried ...
If we don't want a junk TV service where there is nothing but full junk of commercial chanels, Sudden Link should not use its scam to force us to pay for it! My family and I have no time to waste watching junk TV chanels, all we need is our 10M internet service for school and our Net Flex, ...
I ordered a DVR recorder from your service contact (800.490.9604) on 3/1/10 and was given an appointment for 3/2/10 for installation. No one showed up, no contact was made to explain. That evening (3/2), I called for an explanation. No reasonable explanation was given; finally I was told that the ...
1.) Initially Suddenlink 'sold" me a package containing broadband internet, a landline phone, and cable t.V. I was told verbally that the monthly charge for the entire package was $99.00. Each month I have been forced to pay between $150-$132 or I would be disconnected. 2.) Suddenlink has ...