1. A complete install should have been a two-line install that would have allowed recording of two different programs at the same time. The DirecTV installer only installed a single line. He attempted to charge an extra $60 at the time of the install for the second line. When we declined, he left ...
DirecTv announced $50.00 rebates to customers for giving referrals to their friends/family, both for the new customer and the old customer. They told us later that the operator had mishandled the order so that offer no longer applied (false advertisement). We were signing up for a 1 year contract, ...
I write in regards to my Direct TV account. On December 24 I called Direct TV and told a representative that I was interested in getting service. The representative scheduled me for hookup on Saturday, January 10 between 8:00 am and 12:00 pm. During that conversation I authorized Direct TV to ...
We had cancelled service with DirecTv the first week of September. We had prepaid for the Sunday ticket back in July but were told that if we cancelled before it started we could get all of our money back. So when we cancelled service we were owed the money for that, in addition to a pro-rated ...
When we wanted to cancel, Direct Tv took $500.00 out of our bank account without notice. Nada. Even before we had the chance to return their equipment, they snagged our funds, which by the way were allocated for other bills. After calling them, getting put on hold, and having to retell our ...
On 10-19, Direct TV processed an unauthorized charge to my account in the amount of 988.71. I have never had Direct TV, and at this point never will! My roommate had Direct TV, and I made a payment on the account in July of 08. I selected NOT to have a recurring payment and got a confirmation for ...