I noticed on 4/18/08 that I had a collection account on Experian Credit Bureau from DIRECTV in the amount of $166.00. After contacting DIRECTV, I was told that my old account at my previous address had been reactivated after 3 months, without my knowledge or consent. Prior to moving, on 7/23/07, I ...
I ordered Direct TV and spent about twenty minutes going over all the various items, packages, etc. No problem. I told the woman on the phone I was not sure whether they could install it due to the location of my apartment. No big deal, she said I had thirty days to decide, so OK. Needless to say, ...
After purchasing a Direct TV package, I found out a few days later that a free DVD player was offered for signing up. When I called them, the lady said to go to a secret website, download the form and send it in with my first month's statement. I followed the directions to a T. Sixty days later ...
We re-upped with DirecTV and leased new HD receivers on a 2 year contract to get the HD channels. The package we signed up for was recently changed to not include 5 HD channels. These 5 channels now cost an extra $4.99 per month. We were not notified of this package change nor given the opportunity ...
I have had nothing but problems with this nightmare company from the start. They are horribly disorganized. From day one I have dealt with nothing but incompetent people. On or about September I was forced to cancel my account with Directv. I was relocating to an apartment that could not ...
This company will not give you a straight answer, will not send techs out to finish a job, but will charge you for a job not done. They will not return phone calls and do not care if you have service or not, but will continue to charge you even if you have service. ...