This company has a good product, but dismal customer service. We have been lied to three times. We order their product, they charge our card and the product doesn't show up. They've done it three times! They say they are shipping it and never do. When you call, they could care less. This company ...
My credit card was charged fraudulently for 99.99 for unordered filters. I never authorized this charge i am filing charges with the BBB AND with my bank ...
Ordered free startup kit for 4.95 and am now billed for the FREE kit. I did not see any reference to additional charges. I want an RMA#. Can not get them to answer email or Phone. ...
On 2/4 I ordered a "trial" e-cigarette for $4.95. Since then they have sent me refill cartridges that I did not order. A charge of $99.67 and $79.62 was automatically taken out of my checking account. I did not order anything but the trial offer! Apparently they are sending refills ...
I ordered a trial kit. $4.95 (shipping). I cancelled within the 30 days. I continued to receive a monthly charge 49.95 for refills. I did not agree to this. To date, I have been charged 349.00. I sent one package back in December and did not receive a refund. I have e-mailed, phoned, sent letters ...
I ordered a supposed FREE trial offer as in no charge for the e-cig battery and one usb charger with two weeks worth of cartomizers with a shipping and handling fee of $4.95. Two months later they have shipped me two weeks worth of cartomizers twice now and charged me $99.95 twice for a total of ...