This company refused to refund my money after I ported my number to another carrier. I paid them $60.00 48 hours before changing carriers to avoid interrupting my service. I have called and spoken with customer service and the customer service floor manager. They both nicely explained they were ...
I purchase the LG Rumor Touch back in June of last year, after the 1st month I have 2 receive a replacement phone because of defects with the phone, last year I receive a maybe more then 6 replacement phone because of defects & this year 3 to 4, I been waiting over a week for someone from ...
I bought a Virgin Mobile LG Gossip 2 about the situation that I really could have all access to the internet plugged and just permit texting and telephone calls. It was since I had been likely to provide the telephone to my boy, who's a small. I managed to get clear to Virgin Cell that I'd not ...
After reading some of the other comments on this board, I wish I would have read them before deciding to go with this company foir my broadband. The worst part about this company is that they outright lie to you on the phone and I have two instances that I can recount that proves it. First, my ...
I charged a blackberry through Virgin Moble. I ordered it 1-2 Fedx mail and it never did show up. I called and called and finally cancelled the charge since they could not see where they charge my card... Then after 7 days I get my monet posted back to my debit card and so I bought a new one at ...
This company might keep your monthly payment as they did me and shut off my phone after 4 years. Also many, many dropped messages. Very sorry customer service. If they are cheaper than other prepaid cell carriers, now you know why.By the way. They used to keep a dollar every timethey pinged my ...