I was deducted 40.00 dollars from my bank account, by virgin mobile and Im not even a custormer. I tried on three different occasions to reach customer service and each time they gave me the run arounds. And its very dissapointing.. ...
5/13 - I bought a phone from Virgin Mobile 5/16 - I received an email from VM stating that my phone was shipped overnight (Fed-Ex) 5/19 - I called customer service (888-322-1122) because phone had not arrived. I was assured that the phone was "in transit" and I would have it by 5/20 or ...
I purchase the LG Rumor Touch back in June of last year, after the 1st month I have 2 receive a replacement phone because of defects with the phone, last year I receive a maybe more then 6 replacement phone because of defects & this year 3 to 4, I been waiting over a week for someone from ...
After reading some of the other comments on this board, I wish I would have read them before deciding to go with this company foir my broadband. The worst part about this company is that they outright lie to you on the phone and I have two instances that I can recount that proves it. First, my ...
I purchased an iPad (wifi only model/64GB) and a MIFI 2200 (Virgin Mobile) on October 26. I opted for this pair because I didn't like that AT&T capped their broadband limit to 2GB per month for $25. I figured going with the Virgin Mobile Mifi 2200 unlimited for $40 would be a better deal. ...
I bought a new Virgin Mobile phone and have been trying for the past 13 hours to swap my old phone for my new one. They advertise 24/7 customer service, but not if you need a live person. Trying to swap via their website kept giving me a message to call a Live Advisor. I tried calling yesterday ...