T Mobile notified me by text that my phone was in roaming and I had the option to cancel my contract without a termination fee. When I called to cancel my service, I was told I would be charge a Cancellation fee of $250.00 and there was NO way to waive the fee. Since I was notified I was in roaming ...
My phone plan was changed to where I was paying. 20 per text message which resulted in over $100.00 in texting charges. I did not find out about this until I got my bill. I called customer service & was told nothing could be done about the charges because it was beyond the billing cycle. (My ...
I recently switched from an old family plan to to T-Mobiles even more plus plans. The Representative explained to me that there would be a $35.00 migration fee after discussing my current plan details including the fact that I had 2 lines. I assumed that the would be exactly would the agent said it ...