Phone: 8777460909
Found 7 reviews / complaints

T-Mobile
Hotspot Upgrade Extended Contract to 2014 Despite Representative Assurances

I have had an account with T-Mobile for over a year. We currently have 1 phone and 1 wireless hotspot. We recently took a trip to relocate from California to Washington due to a job transfer. We made our journey via RV, which was really cool, but at times we found that our wireless hotspot was the ...

T mobile
$250 Cancellation Fee Despite Roaming Notice and Unusable Phone Service

T Mobile notified me by text that my phone was in roaming and I had the option to cancel my contract without a termination fee. When I called to cancel my service, I was told I would be charge a Cancellation fee of $250.00 and there was NO way to waive the fee. Since I was notified I was in roaming ...

T-Mobile
Plan sold to save money locked me in for two years

Was contacted by t-mobile regarding service - I think the only reason is that my contract had run out. I told them the only thing I wanted was to save money on my monthly bill. They talked me into a plan that they said would save me on my monthly plan. Never mentioned it would lock me in for two ...

T-Mobile
Plan Changed Without Authorization Causing Over 100 Dollars in Texting Charges

My phone plan was changed to where I was paying. 20 per text message which resulted in over $100.00 in texting charges. I did not find out about this until I got my bill. I called customer service & was told nothing could be done about the charges because it was beyond the billing cycle. (My ...

T-Mobile
$234 Out-of-Warranty Fee After Being Told Replacement Was Free

Recently the trackball on my Blackberry locked up. I called T-mobile to see what my options were. They had me check the water damage sticker on the inside and said as long as there was no water damage, the phone was under warranty and would be replaced for free. The sticker was still all white, so ...

T-Mobile USA
Unauthorized Internet Charges on Three Lines, Three Days of Calls Failed

I have been with t-mobile for over 5 years and ever since and always dissatisfied with their fraudulent billing and misrepresentation activities. T-mobile uses these practices knowingly and admittedly of wrong doing but to no avail to fix the problems. T-mobile fraudulently added internet services ...