In December I called TMobile as my husbands Samsung that was about 3-4 years old was not working well. No surprise there. I called to order a new phone and was talked into purchasing the useless SideKick Slide. When I purchased these phones (talked me into one for myself) there was NO mentioned ...
After I was robbed in South Africa, I called T-Mobile to suspend my service. I was taken to an automated service that asks you why you want to suspend service, I chose 'lost or stolen phone'. The automated service then tells you, "your account has been suspended, in order to reactivate this ...
I purchased the G1 to replace my phone but before I did I asked 3 separate associates and the store manager, to make sure it the exact amount I would have to spend more a month; and all replied $34.99 a month for the unlimited data and text plan. I purchased the phone, and I was told it was added ...
In February I purchased a TMobile HotSpot day pass for $9.99 in California, where I live. I immediately closed the account.in October I noticed that TMobile had been charging my account $39.99 a month since July. When I called, I was told that someone with access to my account information, ...
I went to Walmart and purchased a $100 refill card for my T-mobile prepaid cell phone, which I have done for years. I activated the card and received a text from T-Mobile stating the $100 of minutes was added. The next day, I tried to place a call, and a recording said I had no minutes. I called ...
I was a customer of T-mobile for 8 years. The first years were wonderful, I never had to phone them for anything, and on the rare occasion that I had to they were bend over backwards accommodating. Then as time progressed they would make big mistakes on my account and treat me like trash when I ...