Have made five attempts to contact company. No matter what time or day the telephone answering system is on permanent voice mail and always directs you to leave a message. Firstline never calls back, and never replies to email. Like others, intend to file complaint with BBB and move my business ...
I started getting suspicious when I started calling and was constantly being told all associates were busy, to leave a massage and they would return your call. I would call first thing in the mornings and receive the same message. I have still not received any return calls from this company. ...
My experience with Firstline Security has been exasperating and mysterious.initially things seemed to be going smoothly. However, when I called the city to make a billing change, they informed me that they had no record of Firstline having any access to Cheyenne city government for residential ...
I have unfortunately signed on the dotted line as well with this company and unable to get out of the contract. With a cell phone you have a pre-payment that I have done in the past due to bad customer service and communcication. However; Firstline prepayment is unfortunately so expensive to get ...
In may my roommate at the time had been swindled by some salesmen from firstline security. They required a credit card and canceled check to start the home security system in which the roommate had none so I used mine.in August I contacted Firstline security to let them know that they needed to ...
I want to start off by saying thank you to Scot for taking the time to put the truth out there about this company. Although, most people don't bother to report the companies that mistreat them, once their own issues are settled, I'm happy you've been able to get out of their contract and have found ...