On February 2nd I called for a repairman for my refrigerator. I called Sears where we purchase our appliances. The repair department told me it would be $55.00 for a service call to give me an estimate for repair. They had also said the 55.00 is added into the price of the repair if I choose to ...
I purchased a treadmill from Sears in Henderson, NV for approx $1,000 and purchased a 3 year in home warranty on this treadmill. In Aug. an interactive CD which controls the programs in the treadmill stopped working. The replacement part has been on back order ever since and was promised to be ...
On 8/12 I ordered 24' winter pool cover from SearsHome Center.com. I was promised to get it in 14 business days. On August 31 I called to their customer service (manager Cindy Williams) and representative told that I'll receive it right after Labor Day. After the holiday I called to the same place. ...
Our Kenmore oven went out and I scheduled an in-house repair through Sears as my oven is still under warranty. The "customer service" rep that took the repair order said he updated my phone telephone number, which he did not. I was supposed to receive a call the night before to confirm ...
We bought a Kenmore refrigerator approximately 9 years ago. About a year or so ago it started leaking water. Water on the shelves, in the bins, and under the bins. We had more than a few service appointments where they come out and try a different fix each time and each time tell me that this will ...
I bought Sears top of the line Puron AC unit for my home in 2004. I also bought a 5 year extended warranty. My unit has been down for 9 days. Sears says they don't have anyone that can fix puron units, "sorry". They will be glad to call us sometime in the future if they find someone. We ...