I ordered cushions on July 10 via phone and paid by credit card, was told it would take 8-10 weeks. Called on Oct 5th to check on status of order, a person looked it up and told me it will be shipped on the 15th. Called again on Oct 25th, left a message and asked about my order. A prerecorded ...
Ordered a set of covers for a This End Up Sofa on 4.24.7. My credit card was charged 4.26.7. I was told 8 - 12 weeks for delivery. After 13 weeks, I began to call and leave messages on their customer no service line. When I finally did get a call back, I was told that they were terribly backed up ...
On February 22 I ordered 70 couch cushions for the school i work at. I was told that it would be 8 to 12 weeks. I called at the 12th week and was told that they ran out of material and it would be another 3 weeks. At the end of three weeks i once again called and was toled it would be four more ...
I placed an order for sofa cushions (covers and foam), pillows, and chair covers for my This End Up furniture in early April. I was told at the time that it would take 2 to 2-1/2 months 'because of heavy order volume' at the time. Two or three weeks later I called and added seat and back foam for ...
I placed an order on March 27 by phone with cratefurniture.com. They charged my credit card for the full order on April 3. Delivery was promised in 8-10 weeks. I called in June when no order was received and was told by Julie Wells the items would ship on July 16th. When no order was received, I ...
On April 6th I placed an order for replacement cushions with cratefurniture.com. I was informed 8 weeks later that my order had not even been started and could not be shipped at least until July 31. I cancelled the order on June 18. The customer service representative, Julie Wells, assured me that ...