Our order of laminate flooring and stairs was installed on 9/26/08. Immediately we saw a problem that the stair nose was about 1/2" higher than the stair itself - quite dangerous for a busy stairway. After approximately 6 more appointments where we took the day off work only to have installers ...
I had ceramic tile installed on my kitchen and bathroom floor one year agothis Sept. Empire has not done the job right yet. The first time the installer did not replace the toilet correctly. Water leaked from the toilet on the under lying floor until it had produced rot and mold. They came out and ...
We have gone through h*ll with this company. So many problems where do I start. I called the company and told them I wanted to order bathtub and shower liners as well as tile flooring. I inquired as to wich order I needed to do that in. They told me it didn't matter. I could install the tile first, ...
As reported in previous complaints I took called them and they sent a salesman out. Which he was the worst salesman ever, but becasue I was so happy that they were now in my area I knew what I wanted. He showed mr several different laminant sloors, he said that they were having a 50% sale at the ...
Here's the short and sweet (sorta): Oh Empire Today made their commericals sound great! So we called and they sent someone. He showed samples of laminate (3 types - good, better, best) and we went with better. Of course good was "on sale for 50% off!" We decided on better anyway. It was ...
I had to quit due to incorrect measurements and dishonest management. Out of the last 17 jobs that we were contracted, 12 were measered wrong. Subsequently we had made several trips to complete our jobs. When we have to make an extra trip at $3.77 a gallon for gas, we are supposed to recieve a trip ...