We called Empire Carpet for our new home office area and Rec room. When the man got here he told us we needed to finish the walls before they could do anything. So we hired people and finished. We called the company again and they sent the same man out. He measured and told us we would need a ...
They scammed us from the time we scheduled the appointment to when they refused to finish the job and left us with a 1/2 way done job for the weekend. Only to come back monday and apologize saying they had a mis-communication between the installers and the central office. They promsied a partial ...
A year and seven days ago I had Empire today install laminate wood flooring. Approximately three days ago I noticed several gaps in the laminate that had appeared in my floor. I contacted Empire Today and was told that since my warrenty had expired they had no plans on doing anything about it. ...
I interviewed 3 Carpet Sales agencies. I chose Empire Today, LLC. Due to the "too good to be true" promises and the speedy delivery, as we expected our first child in 10 days. The sales agent told me that Mohawk is a top of the line product, and the other agencies stated that Mohawk was a ...
About one year ago I bought carpet from Empire Carpet. They told me I would have 0% TILL 2007 well I got a bill from them Jan 1st stating I owed them 3300 dollars, when the original bill was 2500 dollars. I called them to tell them they made a mistake and then they hit me with oh the 2500 dollars ...
Description of issue #1: The carpet installed in our home has only been down for 11 months and is very worn and looks worse than our carpet downstairs which was not replaced. The supervisor who came to our home, said the carpet downstairs would probably out last the life of the carpet Empire ...