I live in Southfield, MI.in May I called Direct tv to switch from Dish Network because of a promotional brochure advertising $29 monthly, 3 months of HBO and I had to call to find out how to get to my local news channel. There were no DVR's in any of my rooms. I didn't have HBO or Showtime. Those ...
Last Friday 11/20/10 We signed up for Direct TV. I called them asking a lot of questions about service and payment options. I was told they needed a credit card for the sole purpose of verifying credit and no charges would be made to my account. At the time I gave them the debit card number I ...
Direct TV technical support (aka customer service representative) by the name of Theresa was the most rude and lippy person that has ever assisted me with troubleshooting an issue of the phone. The call took place today, 11/27, at 7:00 P.M. CDT. As frustrated as I was by the fact that it took about ...
Their Salesman promised us that the service would work 99.9% of the time regardless of weather. We had this service in the past and had not been happy due to weather related outages. We told him this and he promised that it had been improved and now worked 99.9% of the time regardless of weather ...
I canceled my DirecTV account two different representatives told me that DirecTV is notorious forthis type of action/transaction. I am contesting the charge with my bank and havefiled a complaint with the FTC. ...
Cancelled out Directv on July 18th as our home was foreclosed on. Told we would only have to pay a $38.00 fee and early cancellation fee would be waived. First big lie among many. Directv continued to bill after July 18th but forgot to send me the "bill. I returned both boxes and remotes in ...