Phone: 8005194110
Found 36 reviews / complaints
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John W. Scherer - Video Professor
Have not returned my money after 2 months. Keep getting the run around. I consider it unfair business practice

I ordered Video through AT&T when signing up for internet services. Beware. I returned the introductory set on November 24. I am yet to get my money back. Every time I call, they say it will be sent, but it hasn't. The customer service agent will not put a supervisor on the phone. They are ...

John W. Scherer - Video Professor
I took VideoProfessor up on a trial offer and was given the run around when I wanted my money back

I ordered a Video Professor computer learning cd on a trial, money back offer. I returned the material within the ten days and they charged my account anyhow. I called them and they said I should have my money within 10 to 15 days. It is going on 2 months and several phone calls later with no ...

Video Professor John Scherer Founder/CEO
Video Professor processed my credit card 9 days after I received merchandise. They say it will take 30 days to process a refund. Reps and supervisors very rude!

Video Professor charged my credit card $189.95 9 days after I received the merchandise. Thay have a "10 Day Free Trial". Refused to refund the $189.95 Company offered a free 10 day trial of merchandise. I received the merchandise on the 10th of October. I called Video Professor today to ...

Video Professor / Scam Artist
Video Professor is a Scam Artist! Represented offer at $6.96 - snatched $189.95 from my account!

I ordered a CD by phone August 29 after being told that I would be charged only $6.95 for S & H. The salesman insisted that I accept two more CDs with 30 days to examine them. If I failed to return one of the CDs within 30 days I would be charged $189.95 for the entire set. The set arrived ...

Video Professor
Returned 2 CDs as agreed, now they have blocked me form ever ordering again and did not refund all of my s&h charges as advertised nor sent me the $10 they promised

Ordered their eBay Cds; was told I could keep 1 CD and return the other 2 which I did and in time. They refunded $2.00 not the full $6.95 and never refunded the additional $10 for that promotion. In addition, I got a letter form them saying they would NEVER accept any orders from my address ever ...

Video Professor
I sent my items back like I was told to do and this was back in July and they told me that it had been processed on 7-9-09. Said 21 to 30 business days to get into my account. Still haven't received it, Will not refund my money

I ordered Video Professor - Excel Programs for a 15 day trial online. Before I new it they had deducted 189.00 from my checking account. I called them and told them that I was going to return them and they told me what to do to return and once they received them back then they would credit my ...