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Found 43 reviews / complaints
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Hewlett Packard Hp
New Computer Support Calls Went Nowhere and Managers Never Called Back

HP is the worst computer I have ever used. It's 2 days old. We called tech support and its like being in a mac commercial. Call get transferred to some 3rd world country with some Pakistani you can barely understand. He tries to connect to our computer but his own software fails. The tech support ...

HP Home & Home Office Store
Defective laptop will not refund under warranty

Purchase a laptop for my grandaughter for college in Jan. Of 2010. After returning item for repair twice and upon technical download instructions it still does not work. As HP products have gone downhill in the last couple of years I requested a refund. It is still under a one year warranty and ...

HP (Hewlett Packard)
Overpriced Printer Upgrade Sold After Ink Ran Out Quickly

I bought a HP computer in 3/09 but my existing HP printer would not work. HP told me I needed a compatible HP printer, sold it to me over the phone. A couple months ago I bought triple volume ink cart for 2X retail - seemed a good deal - but it ran out of ink in short period. I don't print a lot. ...

Hewlett Packard
Pavilion Hard Drive, Sound and Motherboard Failures Within Thirteen Months

I bought my Hewlett-Packard Vista Home Premium Pavilion a year and one month ago from a Best Buy in San Antonio, Texas. I spent about $600, within eight months my hard drive crashed. I phoned HP expecting to get my computer replaced since after all I would have thought that a new computers hard ...

Hewlett Packard - HP
Tx 1420 Blank Screen After Warranty Expires, Known Overheating Design Flaw

I have a HP tx 1420 US that has gotten a blank screen issue when I boot up. This is an obvious issue with this particular product (the tx 1000 series). It begins happening after the warranty runs out and it is an obvious design problem with over heating. 1 year is not a reasonable time for HP to ...

Hewlett Packard, HP
Support Tried to Sell New Printer and Promised Overnight Delivery Never Arrived

The person with whom I spoke is named Catlin and would not give me his last name which to my mind is an amazing display of lack of open service. What did he think I would do with his last name. Note that some time ago there was another issue and the person in that department did not hesitate to ...