My roof was installed by their sub contractor an failed county code inspection 3 times. Sears management ignored me on installation issues after multiple phone calls. Managed to contact a state senator about my problem. Only after that did sears respond. They had to remove a brand new shingled roof ...
I had an appointment to have work done on ref. At house I was there and I found a note saying he had been there. I call with in 5 min. And they said they had to resch. A week later The repairman show up after the tjme and stayed about 10 min. And said he would be back today July 25 from! Till 5 I ...
My washing machine broke on Sunday June 10. I went online and used the chat function and Adrian scheduled an appointment for 6/11 between 8 am and 12PM. I took the day off work to be there. I went into my email at 6AM on 6/11 and saw my appointment was for 6/19/12??? I called and spoke to Claudia ...
I asked for online help to Sears Repai company for my dishwasher's repair. The company sent a technician to figure out what was broken. He found out the switch botton needed to be fixed. He ordered the part. The part never came so he never came either. I have been waiting for at least more than a ...
Sears Home Services has been out to our house 3 times in the past 3 weeks to repair our broken Washing machine. They were coming out on a home warranty call from Frist American Home Warranty. Our washing machine stopped working and it turns out the capacitor blew. Sears has been out to our house 3 ...