I had phone service turned on by Qwest, then suddenly a week later they shut it off without warning. I called customer services and they directed me to the fraud department where I got this lady that asked me a bunch of questions about who I was. After being put on hold forever, and this was not a ...
I requested high speed DSL internet from Qwest October 25 and based on my credit report I had to pay a $75 deposit through Western Union which I payed on October 27th. An unexpected bill came up and I was forced to cancel my account to avoid paying the monthly bill within the next week. The ...
We only have basic phone service with Qwest, unfortunately there is no competition in our town and we have to stick with these criminals. They use some kind of creative accounting to bump up their bills - one would think that it is very simple: a monthly service charge taxes that would remain more ...
They added DSL services to my billing with no request by any individual in my residence, it is my understanding that my local phone line will not support DSL service and I dont even have a DSL modem, which I have already called and explained to the company. They had assured me that it would be ...
I hooked up my phone service in april and signed up for the "value choice plan" it includes a feature called "security screen" but in june I looked it up on the internet and the caller can enter any phone number he chooses. I get calls saying my number on the caller id and I ...
I have had major problems with Qwest phone service since last year Sept. I have saved all the outrageous bills they have sent me for services I never had, and other garbage they decided to charge me for. I contacted BBB, months ago, they passed the buck to the BBB in Qwest's area. In the mean time, ...