I have been on the phone with Gateway's "Customer Service" on quite a few occassions since my desktop quit working 7 months into the warranty. My hard drive failed is what they say. They told me they would send restore disks. I called back 2 weeks later and they weren't shipped yet, but ...
I ordered a computer from Gateway by using their website. The first thing to arrive was a 6 outlet surge protector which I had not ordered. I telephoned Gateway "customer service" and they agreed that someone at Gateway had signed me up for one of their high profit "protection" ...
I called to report on a laptop battery which was seriously overheating which I found on their own website that they had voluntarily recalled in May. I spoke to their customer support agent who asked me for the serial number. I told her that there was no serial number on the bottom and that their ...
I ordered a Laptop computer, here is the order: Qty. Item Description 1 Gateway NX860XL 1 Microsoft Works Suite 2006 on DVD 1 Consumer -3yr LoJack for Laptops (dwl) 1 C&B Portable 3yr Accidental Damage Plan (within 1 yr) 1 C ValuePln 3yr Parts/Labor/NoOnsite/TechSup-MBHigh1Yr This computer was ...
I bought five computors for christms presents for my family and set them up. They were model 3200S, suposed to be pentium 4. They ran too slow so tested them with troubleshooter and certify pc pro and they tested out to be cyrix processors and specs way below what they are suposed to be. I am ...
I had a computer replaced by gateway warranty. They claimed that i owed them $1400, which is totally untrue. I paid almost $200 for the warranty and was guaranteed never to pay anything else. When i recieved the letter stating that i owed them the false amount, i tried to call them but the number ...