Hughes Net is a horrible company and I would never use them again! They did nothing but lie to us about the service we were suppose to get and then refused to give us our money back! This company should not even be allowed to be running! We were promised lighting fast speed, unlimited download and ...
Hughes provided the only internet service available in my area. I was a faithful customer throughout my 2 year business contract and paid $199.99 per month for "business service". I was a regular home user customer for at least 3 years before becoming a business customer. In May I ...
In August I made the decision to purchase DirecWay for our home business. Since no DSL was available I was left with DirecWay as the only option for high speed internet. Being a DirecTV customer I had seen the ads on a daily basis claiming "superfast connections", "always on", ...
Send a letter to the FCC at fccinfo@fcc. Gov The letter I sent on 5/5/04 reads: I have been caught in a service nightmare. Direcway advertises High Speed Internet Access - they deliver slow access and often NO ACCESS. When the access fails the consumer is expected to spend hours, sometimes days on ...
In April 22, some installer showed up and replaced a direct duo with a direc 2way dish. They entered my home office handed me the modems said they could not get them working and left. Direcpc already had charged my credit card $400.00. Over the next 4 to 5 months, I tried to get it going. I spent ...
Layout of Situation: On Initial Set-Up consumer was informed that a CC# was needed to hold the equipment until installation and the account could instantly be set up on invoice billing. During Off-site set up the installer entered credit card information that was not supplied to him by the ...