Hotels.com
Booked Hotel Had No Vacancy, Sent to Lesser Hotel Without Refund
In July I booked a hotel in Germany thru Hotels.com. I have herniated disks in my back & a torn meniscus in my knee, making stairs very difficult to use. The hotel I booked, Hotel Kimmig, had an elevator & also advertised private balconies with each room which was a real plus. Upon arriving ...