I was sent an e-mail that a permanent modification had been approved and nothing has been sent to date about new payments. I am still receiving the old statements without explanations, I have spoken with Brian and was told to fill out complaint form and forward additional information to his ...
After I did not receive my escrow surplus disbursement on Dec. 16th I contacted HSBC and was told to wait another day and call back if I still did not have it. I called on the 17th and was told they would put a stop payment on the check and issue a new one. On Dec. The 20th I received a check dated ...
We were in the same boat. We had re-finaced our mortage and then was sold to HSBC. That was something I will regret from now on. Things went Ok for a while as long as the payments were on time, but then my husband was laid off for three months. When he finally got another job it was for alot less ...
We to are victims of HSBC Mortgage, dba Decision One Mortgage. First of all, we received our first bill 6 weeks earlier than contract stated but no problem, we paid it! Before the second month, we received a welcome package from HSBC, stating they were our new Mortgage Company. Decision One ...
I have contacted the Attorney General office in Austin, Sacramento, and Tallahassee in regards to the problems that I am having with HSBC. I have spoken to two Attorney and discuss the problems with them. I have tried over two years to get this problem resolved. I have paid HSBC over $28,544.58 in ...
I have paid HSBC over $28,000 dollars in less than 2 years and they still say that I owe them over $2,000. It does not matter how much money you pay them you will always owe them more. They put your money in an "Unapplied Cash account" and leave it there to ovestate you monthly statement ...