I purchased a replacment bulb in November. Weeks passed with no delivery. Attempts to inquire about delivery failed. The phone is always busy. The on-line chat they offer was cordial but failed to solve the issue. Finally in January I cancelled the order and was told refund would be given within 5 ...
I ordered a bulb for $165 on Jan 18. After 6 phone calls and one live chat session where the party on the other end put me on "hold" for over an hour (I think he thought I would just give up), I was told that the lamp was in stock and would be sent out that day. I was told that each time. ...
I ordered three lamps and they charged my credit card, but failed to deliver them. I have recorded a message from one of their customer service reps offering an explanation and a guarantee that they would be shipped UPS Red that afternoon, but they never were. When I call and spoke with Grant ...
I placed an order with Projector Lamp Center on November 8th for a projector lamp that was in stock. I sent three emails and left two messages with no response from anyone. I have now left a message asking that they cancel this order and I have informed the bank not to pay for this lamp which was ...
I placed an order for a replacement lamp for overnight shipping on 10/9. When it did not arrive the next day we called and they claimed it just missed getting out the door and would be there the next day. When it didn't arrive on the 11th, I called and they claimed the item was on backorder. At ...
This company is behaving in what appears to be an illegal manner. I placed an order with them for $515.00 when they told me they had the product in stock. After 2 phone calls and 2 missed shipped dates I finally confirmed they did not have the product in stock and asked them to cancel my order and ...