Despite contacting Dell to inform them that the final payment on my computer would be late, they charged $786.77 in interest and late fees when the balance owed was only $507.42. I have offered repeatedly in writing to DFS and now to their collection agency, Encore, to pay the balance of $507.42, ...
I opened a Dell Financial Preferred Account in 2006 to pay for a camera. While I could not afford to pay them off, I made regular monthly installments of $100. Oh yes, they have made a LOT of money out of me. Does that make me a preferred customer worthy of excellent service? Does it hell. ...
On Nov. 20th I ordered two canon cameras from Dell Financial through my Dell Preferred Account (belongs to my spouse). I contacted them on 12/17th to see about returning 1 of the 2 cameras and was told policy was after 21 days from the Invoice date couldn't be returned, but if I ordered it after ...
I purchased a Dell Computer System via a phone conversation with a Dell Sales Rep. Named Cindy and was told that I would have 6 months of no interest and no payments and that prior to the end of the 6 months period, I could pay off my original balance with my Master Card. I also ordered a wireless ...
I purchased my Dell Desktop in June. After making my first payment online it has been down hill ever since. I made an attempt to make the second payment via the internet again, but the payment section of the website was not working or was down at the time. Because the payment was going to be early ...
I recently purchased two items from Dell online, a DLP projector and a XPS laptop. The purchases were made separately, but both appeared at the same time on my Dell bill that was mailed to me. The laptop had a no interest for 12 months promotion, whereas I'd would not have to pay interest at all if ...