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Found 105 reviews / complaints
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Dell Financial Sevices
Premature billing in violation of GAAP revenue recognition rules

I purchased two separate computers from Dell about six months apart. Both purchases qualified for a financing program which advertised 0% interest for 12 months. I received a regular monthly statement from Dell Financial Services (DFS).in that statement I was billed for the second purchase which I ...

Dell Computer - Dell Financial Services
Financial services will not lower 27% APR despite hardship

I just got off of the phone with Dell Financial Services. I spoke with a representative, in India, who I could not understand and who was less than friendly. I initially called to advise Dell Financial that I am facing Bankruptcy, a debt management program, or something along the lines of financial ...

CIT Bank - Dell Financial Services
APR Raised From 24.99% to 28.24% After Credit Review

I received a letter informing that CIT had reviewed my credit history and they came to the conclusion to increase my standard corresponding Annual Percentage Rate prime rate from 24.99% to 28.24% and my default corresponding APR is changing to the Prime Rate 26.74% as of 8/7/09 to 29.99%, if i ...

Dell Financial Services
Autopay Third Party Missed Final Payment, $166.87 Finance Charge

Dell Financial Services (a.K. A Dell Preferred Account) Offers a 12 month deferred financing deal where, if you payoff the principle of the account balance, you do not have to pay the 13.3% financing charge. They also conveniently arrange a third party payor to draft the money from your bank ...

Dell Financial
Services Customer Service Refused to replace or credit a netgear wireless router that was defective

I bought a netgear wireless-n dsl router as suggested by the online representative. I wasn't at my home when it was delivered in fact I had to go to multiple funerals out of town and didn't return until 3 weeks later, then I opened the box. I plugged everything in just as instructed and I am pretty ...

Dell Financial Services Credit Protection Plan
Scam program

I purchased the protection program when I bought my laptop.in march i had a heart attack and had to stop working.in may i called dell and started the plan in which they did, and they made the first two months payments. They had sent me a form to fill out. I filled the info in and had my doctor sign ...