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Found 105 reviews / complaints
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DELL Computors
Don't want to accept payments or is unsure of how to accept payments

First of all, Dell added a large interest charge at the end of the year even though all payments had been paid on time and way over the monthly amounts due. I closed the account because of those deceptive tactics, then wanted to pay the balance in full with a credit card, and they refused to be ...

CIT Financial - Dell Financing
Unneeded Warranty Cancelled Same Day, Bills and Calls Followed

Earlier this year my wife's Dell laptop died. It was still in warrantee so I called Dell to get it fixed. While talking to the "agent" she told me of another warrantee that would cover ALL equipment attached to my computer. I explained that my computer had NO Dell equipment attached to it ...

Dell Computer Corporation & Dell Financial Services
No-interest plan led to surprise $406 interest charge

Dell customers beware!!! I ordered a Dell computer and monitor in March of arranging installment payments. On all the lengthy, confusing monthly statements, Dell shows a minimum payment due, and new optional "11 yr & 3 yr" payment plans, " plus a "Daily Periodic Rate" ...

Dell Computers Financial Services
Due Date is NOT the real DUE DATE, You MUST pay SEVERAL DAYS in advance or be CHARGED EXTRA TO MAKE A PAYMENT on time

I'm very upset with the practice of Dell Financial services. Several times I've gone to pay my bill BEFORE the due date and their system will not ALLOW me to make a payment until AFTER the due date! Say what? If you don't pay your bill early enough they then charge you 14.95 for an expedited ...

Dell - Dell Financial Services
Billing statements sent to old address and paperless billing unenrolled

This complain is regarding Dell Financial Services (DFS), and not the technical/sales part of Dell. I opened a Dell Preferred Account several years ago when I lived at another address. I paid off my account, and did not use it for a year or so. I moved during this time period. I ended up making ...

Dell - Dell Financial Services
Still owed over $1200 on seven-year-old computer after on-time payments

Dell is the worst company I have ever had to deal with. I purchased my computer in I have been paying all of my payments on time or ahead of time with the exception of a couple of times when I did not receive a statement from them. Today, I got my statement for this month and they say I still owe ...