I have been doing business with Compass Bank since March. I have been charged at least $1,000 in NSF fee's for using my Visa Check Card. I was told that the visa worked as a credit card. Even when I made a purchase I selected the credit card option and signed my name. Compass would approve the ...
I am another person that has fallen victim of Compass Bank and their procedures. I also am having problems with Compass Bank not posting my direct deposits. I have contacted their customer service department and I have went to my branch to speak to someone in person. Everytime the same old story, ...
So we have had used Compass Bank now for over 2 years. We have had nothing but severe problems with them! First we opened the account and were told that about their practices on holding checks and not depositing them into the account for 3 business days to ensure that the funds were available. Not ...
They place a hold on your account to cover charge which results in an overdraft when you complain they say you spent the money then thep add an overcharge fee and when the item clears they charge fees on the part they held back which is what caused the overdraft in the first place if i spent the ...
I have never heard of a bank that does not deposit cash right away. I deposited cash in my account early this morning. When it was still not available this afternoon, I called a Customer Service Rep and was told that the cash would not be available until the following day! I have never heard of ...
As a former five-year employee of Compass Bank I can tell you that the new posting system they are now using is designed to charge more NSF fees to customers and therefore make more income for the bank. You will be told it is their way of moving closer to an "online system", but that is ...