Usacomplaints.com » Phone: 8002208592 - Reviews, Complaints, Reports

Phone: 8002208592
Found 7 reviews / complaints

Retail Services, HSBC For Costco Wholesale
Retail Services (HSBC) For Costco Wholesale Unethical "Late Fee" practices, no customer service via 800 #, unable to reach PO Box 15521 Wilmington, Delaware

I have been a Costco customer since JAN 1994, and post this as a WARNING to Costco members. Costco Wholesale runs a tight ship, and quite frankly, my beef is not totally with them. Costco has arranged "HSBC" of City of Industry, CA to manage, or mismanage, the Costco credit card program. ...

Costco / Retail Services
Costco Assessed Late Charge and Billed Finance Charges for payment due on 9/18/08, payment mailed on 9/11/08, payment reportedly received on 9/25/08

I always pay my bills on time to avoid late fees and finance charges. I was fraudulently assessed these charges for September. Retail Services offered to reduced fees, which I delclined, then asked to close my account. I was eventually routed back to their voice mail versus being connected to a ...

Retail Services For Costco Wholesale
Consistently charge late charges when payment has been mailed in plenty of time, it took them 11 days to post a payment that was mailed in Bakersfield to LA City Of Industry California

This has been an ongoing problem, it seems that no matter how early I mail the payment, they charge a late charge. I mailed the payment on Sept. 5 and they posted it on Sept. 16 - 11 days from the date it was mailed. The payment only goes to City of Industry, which is about 100 miles south of ...