My husband was late on a payment and they said it was going to go to the collections department if payment wasn't made. I made the payment that they wanted and was waiting for the check to clear so I would know it was recieved. After about 10-12 days the check finally clears.
When my husband called on account they said that it went to collections. I told my husband that I did pay the correct amount they asked, so why did it go over to collections.
About a month after the check went thru, I recieved a statement from an account that I have not used in 4 years. (1999) Saying that I now have a credit on my account of the exact same amount I had sent to HRS. Come to look a little closer at the statement that was in credit, was also financed thru HRS. They really screwed us and our credit history my applying the funds to a very old account that has not been in use. WHen I sent the payment I did enclose the coupon with the correct account number. They really messed this one up!!!
Abbe
Brentwood, California
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