I am a military spouse who's husband is deployed. My a/c broke and has been broken for over a month now. They ordered a part that needed to be replaced over two weeks ago and it still hasn't come in yet. They told me it would be no later than Monday, and now their saying it will be no later than ...
Duval scheduled an appointment with us for Wednesday between 10-2. My wife arranged her schedule around this date/time. On Tuesday morning they called to say it was today (Tuesday) from 10-2. My wife said, no, it's tomorrow. Duval said no, it's today. So my wife rearranged her schedule again. Right ...
Save yourself the time and aggravation and do not use Duval Heating and Air. This is the worst experience we have had. This company is unprofessional and completely incompetent in all that they do from the technicians to office personnel to even the man himself Mr. Duval. As far as customer service ...