I purchased a product that needed an activation code in order to use. After contacting their Customer Service Department on 4 separate occasions not one of their personnel has been able to help. Then I go to request a refund at www.totaldefense. 4myrefund.com, fill out my "refund ...
I had previously cancelled my subscription in dec. but they still took out 99.95 and I havent been able to get in touch with them. I did not know they changed to digital river, plus windows does not regognise their format therefore I have no internet protection. ...
Verified that a service was cancelled within a day of processing order. Spoke with customer service for confimed cancellation. MONTHS later I am being charged for a antivirus program that never actually ran on my computer. ...
After receiving my credit card account I see a bill for #39.99 to SYX TOTALDEFENSE.com. Phone number 877 906 8816. I have not asked for this service, but it has been charged to me. ...
We bought yogi coverage and I thought when defense called it was the same company-I bought it for 79.99—when I discovered that it was an affiliate-I called and cancelled — got a ref # and was assured it would be taken off. No dice I have been trying to do it on line but they have no record of our ...
I was charged $39.99 for something that I didn't order nor gave permission to charge to my account or never even knew what it was for. I was also charged by IYOGI for three other items that were never mentioned to me and never told about any charges. This was totally done without any permission. ...