Be firm and insist they pay you full refund. They will fob you off but keep on insisting. They have broken laws. They cannot take money without having a signed document from you, false advertising and distance law as others have said. They will then give you an email confirmation and two refund ...
I purchased two samples of face cream for an amount of £2.60 each approx. I was not informed when I could cancel the actual order. I then found that I was charged £19.97 whichn was ok. I then looked on my account and found that they have taken another £74.95, £51.50 and £60.02. I have not even had ...
The above company contacted me in January to ask for a postage payment of a cream product which I actually never completed the transaction for. They were very pushy and would not take no for an answer. Reluctantly I paid the postage cost to receive the face cream which did turn up. Since then they ...
On 16th january ordered perfectradiance and revitaderm for 4.99 each plus £5.00 postage. And that was it. But 13th febuary 2012 creamcareskin.com took £74 95 out of my bank. I did'nt sign of make any arrangement with them to do that. ...
I bought their product for £5.95 for my mum, after few days trial without seeing the effects advertised. I rang the number they provided for people to ring if they don't like the product but no one answered, the phone rang endlessly wasting my credit. The next thing they did was debit my account ...
I purchased cream on line £5.95 and i have just recieved my statement and found two payments were taken out £74.99 and £79.99 i was so upset as i am a pentioner and cannot afford this. Pleased please return my money to me. ...